Refund policy
Return & Refund Policy – Yadein
At Yadein, every book is handcrafted with love and care — just for you. Since our products are fully personalized, we’ve designed a fair and simple policy:
🕒 Refund Window
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Standard Shipping: Refunds allowed within 3 days of placing the order.
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Fast Shipping: Refunds allowed within 1 day of placing the order.
After this period, your story is already in progress and the order becomes non-refundable.
💭 Changed Your Mind?
If writing hasn't begun, we offer a 50% refund for cancellations made after:
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3 days (Standard)
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1 day (Fast)
Once your story is being written, we can’t offer refunds due to the custom nature of our work.
🧾 Mistakes on Our End?
If there’s a printing error, wrong order, or damage, we’ll gladly replace it or offer a full refund — no questions asked.
🚚 Delivery Delays
We rely on third-party couriers. While we’ll help track and resolve any delays, refunds aren't applicable for shipping issues.
Have questions? Reach out — we’re always happy to help!